I would like to take this opportunity to compliment the outstanding customer service I have received from my Insurance agent Jennifer Hughes. She has always shown respect to me and gone above my expectations to get me the answers to all my insurance questions. Thank you Jennifer, and IBG for having such a wonderful employee.
I have been a customer of IBG for years ! I not only have my personal insurance with the company but work with them in a business nature as well. They are simply the best – if I ever have a question they answer immediately, help in anyway they can – response time is unbelievable. Bob even sent me a recipe one day that I needed! I highly recommend this Company to anyone looking for top notch people!
Thanks, Sandy Tatman Sales Engineered Systems, Inc.
I would like to take the opportunity to inform you of the outstanding service I received from Jennifer Hughes during a recent event in my life. On the 30th of September my vehicle was involved in an Auto accident which unfortunately resulted in the total loss of said vehicle. Mrs. Hughes promptly got the ball rolling on assisting me with completing my claim. She was not only extremely helpful to me, but sympathetic to the events resulting in this occurrence and went, I believe out of her way, to ensure every question I had was answered eloquently and professionally and every problem I had was resolved to my complete satisfaction. I cannot adequately express my genuine thanks to her and the effort she expended personally in this matter.
Gary D. Palmer, TSgt, USAF
Insurance and Benefits has consistantly provided the type of protection necessary to operate a business in thèse times. Your personal involvement provides all the direction concerning the changing Insurance landscape and striving for the best coverage at the price that fits my budget.
Patty works well with my staff and has always provided guidance when we can't quite figure out a problem.
The policy renewal for 2010 reflects that continued effort and committment.
Kurt A Steidley Bold Ventures LLC/Everharts Sporting Goods
My company had been with our previous broker for over 30 years, and we were very reluctant to change. However, Scott Wilson gained my friendship and my trust and I can’t imagine ever finding a better insurance broker. His knowledge and professionalism is unmatched. He has learned more about how our business works and the challenges we have to overcome in order to stay in business than our previous broker ever learned. Scott consistently performs above and beyond the call, even helping us with insurance problems that occurred long before we met him. We can’t thank him enough. Doug Babcock
I have been very impressed by the service that I have received from you and the ladies in your office. For a type "A" person like me that just wants things done it is a great thing! Thanks to you and your staff.
Russell A. Childers RAC-JAC Properties
I just received the bond, Thank you so much for all your help. You folks are awesome!! Thank you for taking wonderful care of us. You all are just what I needed. Have a wonderful day.
It is so great to be finally dealing with an agency that displays such a high level of professionalism as I have experienced with your company.
Sharon Beaver Construction
Just a quick letter of thanks to you Sara and Julia for taking the time, after an already long day, to make sure we got what was the most appropriate insurance for our new home.
Thanks so very much, Paula Harris
I have been a client for several years. Bob Kendrick and the staff at IBG have been delightful to work with. Bob does a great job finding me the best insurance to fit my needs at the best price. He reviews my needs yearly and looks for the best coverage. He brings to my attention things that I can do to help decrease my liability, such as posting policies that are important to the companies that hold my policies.
I highly recommend IBG to any business and I'd be happy to discuss with you the great service that I have received from them.
Laurie Miller Ross Miller Cleaners
Scott, I just want to thank you for all the extra care you give our company. I have had several agents over the years handle our insurance and none of them make us feel as important as you have. You have always been there when we needed you to hold our hands and give us the advice and guidance that we needed. You always go above and beyond what we ask of you and make us feel like you love your job and care about our company. Anyway, just want you to know that in my mind all insurance is basically the same, it’s the agent that makes all the difference. Thanks!!!